“At Lime, we’re always growing – our relationships to customers, our product, our skills, and ourselves – supported by colleagues who challenge and inspire us. In a company that embraces change, opportunities are everywhere, and we make sure to enjoy the journey along the way!”
Built for a changing world
Lime's sustainability sits in the business itself - and in our culture. In an industry reshaped by geopolitics, AI and the competition for talent, our answer is threefold: we digitalise the organisations society depends on, we protect their information in an increasingly regulated world, and we build a workplace where people can grow.
Read the full sustainability report 2025 (PDF)Sustainability without a label, deeply integrated into everything we do
We create profitable growth by combining performance with care, for our customers, our employees and society at large.
Accelerating digitalisation in Europe
software growth in 2025 - developed, owned and operated in Europe
Read more 2Information security
certification of Lime's management system extended during 2025
Read more 3Securing key competence
applications for open roles during 2025
Read more 4Climate responsibility in the tech industry
All data stored in Sweden on renewable electricity. Our own solar parks since 2019 and responsible travel.
Read moreA culture- and business-driven organisation
“We are not a global conglomerate trying to be everything to everyone. We are an established European partner with the right scale and culture to move quickly, know our customers by name and answer fast when they call. In a world that demands adaptability, trust, expertise and local presence, that is exactly the supplier we should be.”
We always combine performance with care
Lime's employees are decisive for our success and make us stand out in front of customers through commitment, expertise and a genuine will to create value. We are a culture- and values-driven organisation where we keep things simple, work closely together and deliver with quality, pace - and a twinkle in the eye.
“It is all about holistic growth support in all aspects of my life. Lime not only encourages me to be a great Software Engineer but also provides an enabling environment to become a better person.”
Accelerating digitalisation in Europe
As an end-to-end supplier we help the organisations society depends on to streamline their processes and free up time for value-creating work.
When we help utility companies make their customer management more efficient, or when membership organisations such as the Red Cross modernise their systems, we contribute to a more sustainable society through the business itself.
- Lime CRM is used by sports organisations across Europe, among them the SHL, Allsvenskan and Norsk Toppfotball
- Lime Sportadmin digitalises grassroots sport in Sweden and the Netherlands, from the elite leagues to thousands of smaller clubs
- Non-profit organisations, university colleges and universities have access to Lime's products on particularly favourable terms
Development
30+ years of experience developing CRM software
Sales
Strong and local sales
Implementation
More than 7,000 CRM implementations behind us
Support & maintenance
"Local hero": top-ranked local support function
Development
30+ years of experience developing CRM software
Sales
Strong and local sales
Implementation
More than 7,000 CRM implementations behind us
Support & maintenance
"Local hero": top-ranked local support function
The Leisure Activity Card: digitalisation for a more inclusive society
Lime Sportadmin was the first major club management system in Sweden to launch a complete integration with the Leisure Activity Card (Fritidskortet), the Swedish government's initiative to give more children and young people the chance to take part in organised sport and leisure activities. During the first two months of 2026, more than 50,000 payments were made through the integration, compared with a total of around 5,000 via API across all providers during the whole of autumn 2025.
Information security
In a growing threat landscape, information security is critical.
As an essential entity under NIS 2 and DORA we work systematically with preparedness and security, which means customers in regulated sectors can build on Lime without compromising their own regulatory requirements.
- 99.5% availability target, measured and followed up continuously
- 100% participation in mandatory security training
- Frequent penetration tests by an independent third party
- Customers are informed of incidents within 24 hours, following a fixed three-step process
- Flexible data storage: the customer's own data centre, a hosting partner or a cloud service managed by Lime
The standard defines the requirements for establishing, implementing, maintaining and improving a structured approach to managing information security.
Attracting and retaining talent
During 2025, almost 17,000 people applied for a job at Lime. AI is changing which skills carry the most weight and shifts the emphasis from numbers to attracting and retaining the right people.
Value increasingly lies in judgement, customer understanding and industry knowledge: things that take time to build and cannot be automated. We run the entire recruitment process in-house, from first screening to final interview, and make it more efficient with AI. Employee wellbeing is followed up in weekly surveys, and we invest in development so that people stay and grow with us.
- Three quarters of the management promotions in 2025 went to women
- Recruitment is run entirely in-house: the CEO interviews every final candidate before an offer is made
- AI screens candidates efficiently, with quality maintained and full control of the candidate experience
- The trainee programme: 34 people started the programme in 2025, an investment in the talent of the future
“What sets us apart from many other tech companies is that we run recruitment entirely in-house. We have built the capability to handle large volumes without losing quality.”
Climate responsibility in the tech industry
As a tech company our direct climate impact is limited. We focus on the areas where we can make a difference ourselves and work with concrete measures.
We map our climate impact to see where it is greatest and to be able to set targets. The full climate metrics are available in the Sustainability Report.
- Data stored in Sweden using renewable electricity
- Our own solar parks since 2019 that cover more than the electricity consumption of our offices
- Our Nordic offices are heated with district heating from renewable energy sources
- Electric cars in the car pool, a bicycle benefit scheme, train ahead of air travel and efficiently planned customer visits
- When computers and mobile phones are replaced, our partners take the equipment back, erase the data securely and prepare it for its next user – extending its service life
- We work continuously to keep the number of tokens and computations down in our AI development, without compromising on performance
How the sustainability work is governed
The Head of Sustainability leads the preparation of the report on behalf of management and the board. The board's audit committee reviews it and proposes improvements.
Code of Conduct
Lime's code of conduct applies to all employees as well as to our partners. We take responsibility for human rights, ensure equal opportunities and contribute positively to society. We comply with the GDPR and have zero tolerance for corruption.
UN Global Compact
Since 2023, Lime has signed the UN Global Compact annually, an initiative for responsible business based on ten principles covering human rights, labour, the environment and anti-corruption.
UN Sustainable Development Goals
Lime works in particular with Goals 5 (Gender equality), 8 (Decent work), 9 (Industry, innovation and infrastructure), 10 (Reduced inequalities) and 13 (Climate action).
Double materiality assessment
Lime has carried out a double materiality assessment covering the entire value chain, both upstream and downstream: impact materiality (our impact on sustainability) and financial materiality (external risks that affect us).
Nasdaq ESG Transparency Partner
Lime is a certified Nasdaq ESG Transparency Partner and is gradually adapting its reporting to the EU's CSRD and the ESRS reporting standard, which Lime will be covered by in the longer term.
Whistleblowing function
A third-party managed whistleblowing system gives employees an anonymous way to report suspected irregularities without risk of retaliation. No serious incidents were reported in 2025.
Read the full report
The sustainability report is prepared as a report separate from the Annual Report in accordance with Chapter 6, Section 11 of the Swedish Annual Accounts Act, and covers focus areas, governance, the double materiality assessment and the full environmental and climate metrics.